Refund policy

Return & Refund Policy

Thank you for shopping with us. We are committed to providing high-quality products and a smooth customer experience. If you are not completely satisfied with your purchase, we’re here to help.

Returns
You have 14 days from the date of delivery to request a return. To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods
- Custom or personalized products
- Items marked as final sale

Return Process
To initiate a return, please contact us at truckers.news.eu@gmail.com with your order number and reason for return.
If your request is approved, we will provide detailed instructions on how to return your item.

Shipping Costs
Customers are responsible for return shipping costs unless the item received is defective or incorrect. Original shipping charges are non-refundable.

Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund.
If approved, refunds will be issued to your original payment method within 5–10 business days.

Exchanges
We replace items only if they are defective or damaged. For exchanges, please contact us using the email above.

Late or Missing Refunds
If you haven’t received your refund, please check your bank account and contact your payment provider, as processing times may vary.

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Disclaimer

This policy is provided for general informational purposes only and does not constitute legal advice. While we aim to keep this policy accurate and up to date, we make no guarantees that it complies with all applicable laws and regulations in every jurisdiction.

By using this policy, you agree that we are not liable for any errors or omissions. We recommend consulting a qualified legal professional if you have specific legal concerns.

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