Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find important information regarding our shipping process.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times:
- Europe: 5–10 business days
- International: 7–15 business days
Please note that delivery times are estimates and may vary due to external factors such as courier delays or customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping may be offered on selected orders or promotions.
Customs, Duties & Taxes
For customers within the European Union, VAT is typically included in the price where applicable.
For orders outside the EU, additional customs duties or import taxes may apply and are the responsibility of the customer.
Tracking Orders
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update.
Delays
We are not responsible for shipping delays caused by carriers, customs, or other external factors beyond our control.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at:
truckers.news.eu@gmail.com
We will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions about shipping, please contact us at:
truckers.news.eu@gmail.com